Featured
Industry trends
The home watch industry is growing — and homeowners are becoming more demanding
Second home ownership in the US has reached record levels, driven by remote work flexibility and a renewed appreciation for personal retreats. With more properties sitting unoccupied for months at a time, demand for professional home watch services has accelerated — and so have homeowner expectations. Today's clients want more than an email saying "everything looks fine." They want documentation, photos, transparency, and instant communication when something goes wrong.
Technology
AI is changing what homeowners expect from inspection reports
Plain-language AI summaries are raising the bar. Homeowners now compare the quality of your report to their best communication experiences — banking apps, concierge services, premium hospitality. The expectation gap is real.
Weather & climate
2025 Atlantic hurricane season forecast: what home watch pros need to know
NOAA's above-normal season prediction means home watch operators in Florida, the Carolinas, and the Gulf Coast should review their pre-storm protocols now — not in August.
Associations
NHWA updates certification requirements for 2025
The National Home Watch Association has released updated certification criteria for this year. Key changes affect documentation standards and liability insurance minimums.
Legislative
Florida's updated contractor referral rules: what home watch operators must know
Recent guidance from the Florida DBPR clarifies the boundary between home watch services and contractor work. Understanding this distinction protects your license and your clients.
HomeWatchOS
Press release
HomeWatchOS launches as the first dedicated operating system for home watch professionals
HomeWatchOS today announced general availability of its complete home watch management platform, designed from the ground up for the specific needs of home watch and home services professionals. The platform covers inspections, issue resolution, homeowner communication, scheduling, billing, and team management — all in one place.
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