The platform

Everything you need to
prove it. And grow.

You deliver the peace of mind. HomeWatchOS gives you every tool to prove it, communicate it, and build a business around it — so homeowners trust you and never think twice.

Proves care

Every visit is documented with photos, notes, AI-written summaries, and a homeowner-facing report. Not just what you did — proof that you cared.

Communicates clearly

Two-way messaging, automated notifications, beautifully formatted reports — every homeowner stays informed without you manually chasing them.

Resolves without thinking

Issues move from discovery to vendor dispatch to homeowner approval to resolution — with every step tracked. Homeowners approve repairs from a link. No login.

Core workflow

Visits & inspections

Every visit starts with a tap and ends with a report. The checklist adapts to the property. Photos attach to items. Issues log in real time. AI writes the summary for you.

  • Custom checklists per property. Set different inspection criteria for each home — pools, HVAC systems, seasonal items.
  • Photo documentation. Capture photos directly from the field. They attach to checklist items and appear in the homeowner report.
  • AI-written summaries. Claude generates a professional, homeowner-friendly summary of every completed visit. Edit before sending.
  • Team assignment. Assign visits to field technicians. They see their schedule in a focused view. Completions are stamped with their name.
Visit — Lakeview Retreat
Exterior walkthrough
HVAC filter checked
Water heater — no leaks
Pool equipment running
Garage door sensor — replace
Security system armed
AI Summary
"Your home is in excellent condition. All major systems are operating normally. We flagged one item requiring attention — the garage door sensor, which we'll coordinate with your vendor..."
Urgent
Water leak under sink
Repair scheduled · Mike Callahan
Monitor
Pool heater not working
Awaiting approval · $485 quoted
Homeowner approved repair
Victoria Park tapped Approve on her phone. Vendor notified automatically.
Send to vendor
Pre-filled email, SMS, or call with one tap
Issue resolution

Problems found.
Problems resolved.

From discovery to done — every issue has a lifecycle. Log it, triage it, quote it, get homeowner approval, dispatch a vendor, track to completion. Nothing falls through the cracks.

  • Full issue kanban board with stage tracking
  • Vendor directory with one-tap dispatch (email, SMS, call)
  • Homeowner approval via secure link — no login required
  • Cost tracking and issue timeline per repair
  • Urgent/monitor/cosmetic severity classifications
Scheduling

Your schedule,
automated.

Set a visit cadence for each property — weekly, biweekly, monthly, quarterly. The system schedules the next visit automatically when one is completed. Overdue alerts keep nothing forgotten.

  • Per-property cadence (weekly through quarterly)
  • Auto-schedule on visit completion
  • 14-day schedule timeline on your dashboard
  • Overdue and due-soon alerts
  • Homeowner auto-notified when next visit is scheduled
This Week
Lakeview Retreat
Mon · Sarah Klein · Biweekly
Today
Harbor Pines
Wed · Marcus Webb · Weekly
In 2 days
The Bluff
Overdue · 3 days past due
Schedule
Bayshore Villa
Sat · Auto-scheduled
Upcoming
Lakeview Retreat
John Stevens
Your HVAC filter has been replaced and all systems are running normally. Visit report is ready.
Thank you! We just arrived at the airport. So relieved to have you watching the house. 🙏
We'll be checking in again Thursday. Have a wonderful trip.
Reply... Templates
Communications

Every homeowner,
always informed.

A unified inbox for all your properties. Two-way threads. Auto-messages on every key event. Message templates. The homeowner never wonders — they always know.

  • Property-level message threads
  • Auto-messages on visit complete, issue found, repair approved
  • Message templates for common responses
  • Homeowner replies directly — no app download
  • Unread badges so nothing slips past you
Service packages

Sell peace of mind,
not just visits.

Stop trading hours for dollars. Build tiered packages priced by visit frequency — biweekly, weekly, twice-weekly — with concierge extras on top. The move from one-off visits to recurring revenue is how home watch businesses actually scale.

  • Three editable starter packages — customize everything
  • A live profitability readout on every tier
  • Counts visits, concierge, and vendor-wait time
  • Commitment-based onboarding fee that auto-waives
  • Runs alongside per-visit billing — shift at your pace
Concierge Premium
Twice weekly · concierge on top
$950
/month
Your effective rate
$118/hr
11.6 hrs/mo
above target
Counts visits + concierge + vendor wait · target $100/hr
Grocery stocking before arrival
Airport pickup & drop-off
Priority vendor wait, no time cap
Billing

Invoices that
look as good as your work.

Set service plans, configure onboarding fees, generate invoices in one click. Every invoice is a beautiful public page. One button to pay.

Service plans

Define your tiers — Basic Watch, Premium, Luxury. Apply one to each property. Prices flow into invoices automatically.

Onboarding fee

Set a one-time onboarding fee per property. It auto-appears as a line item on the first invoice, then clears when paid.

Stripe-ready invoices

Paste a Stripe link into any invoice and the homeowner sees a "Pay now" button. Track cash, check, Stripe, Venmo, and Zelle.

New in 2026

Built for peace of mind.
All the way through.

Every feature is evaluated against three questions: Does it prove care? Does it communicate clearly? Does it resolve problems without the homeowner needing to think?

GPS-confirmed field check-in

Full-screen animated GPS check-in proves your tech actually arrived. Coordinates locked at arrival and departure. Every visit is verified, not just logged.

Property health score

Every property gets a 0–10 health score calculated from visit history, open issues, and system status. A single number that tells the homeowner exactly how their home is doing.

Branded PDF reports Pro

One tap generates a beautifully branded PDF — your company colors, property photo, health score, AI summary, and full checklist. The report that makes homeowners show their neighbors.

Video messages Pro

Show, don't just tell. Send video messages directly from the field — walk through the home, demonstrate the issue, give the homeowner eyes on their property in real time.

7-stage issue resolution engine

Issues advance through a visual pipeline: Detected → Triage → Quoted → Approved → Scheduled → On Site → Closed. Homeowners approve vendor quotes with one tap. Nothing happens without their say.

Stripe subscription payments

Upgrade to Pro through Stripe Checkout. After payment, you land directly in your Pro dashboard — all limits removed, all features unlocked. Stripe handles PCI compliance; we handle the rest.

Webhook integrations Pro

Fire signed webhooks on any event — visit complete, issue found, homeowner approved. Connect to Rankapro for automatic review requests, Zapier for workflows, or your own systems.

Claude AI visit summaries

After every visit, one tap generates a plain-English AI summary for the homeowner. Written in human language, not inspection jargon. Saves 10–15 minutes per visit while elevating your report quality.

Built-in AI assistant

An assistant that helps you run the business, not just report on it. Ask it how to do anything in the app, paste a note or a text and it turns your words into billable line items for packages and invoices, or let it run a health check that flags mispriced services, unpaid invoices, and homes you haven't visited lately. It suggests the fix — you approve it.

Guided inspection mode

One item at a time, full screen, photo capture built in. Technicians work through every checkpoint without missing a step. Designed for efficiency in the field, not back at a desk.

Try every feature free →
Free forever up to 3 properties · No credit card required
Homeowner portal

Their home, in
their hands.

Every homeowner gets a private portal — no app download, no login. Tap the link in any report email and they're in. Visit history, issue status, messages, invoices.

  • No login required — secure link access
  • Full visit history with photos and AI summaries
  • Issue status and repair approval — one tap
  • Message their home watch team directly
  • View and pay invoices with Stripe
  • Concierge request form for extra services
Lakeview Retreat
Your private portal
Property status: All Good
Last visit: 3 days ago · Next: Thursday
1 item needs your approval
Pool heater repair · $485 quoted
Invoice due
$249 · June service · Pay with Stripe →
Coming soon

Business Pulse

Your business health, at a glance. Visibility, leads, reviews, revenue, and growth — measured automatically. Log in, check the pulse, get back to your clients.

↑ 34%
Online visibility
More homeowners finding you
12
New inquiries this month
From search and directory
4.9 ★
Google rating
Reviews growing automatically
Get notified when it launches

Prove care.
Every single visit.

Set up your workspace in under 10 minutes. Run your first visit the same day.