Features

Every touchpoint,
taken care of.

Home Watch OS isn't a checklist app with extras. It's a whole system for running a home watch business — designed around three principles.

01 Prove care

Every visit tells a story.

Home watch is about trust. The way you build trust is by making the invisible visible. Home Watch OS gives you the tools to document everything — without slowing your technicians down.

  • ✓
    Customizable inspection checklists
    Set a company-wide default. Override per property. Edit any item mid-inspection when something needs special attention.
  • ✓
    Photos attached to any item
    Snap from the phone camera. Auto-compressed for fast sync. Every photo becomes proof.
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    Time-stamped visits
    Automatic check-in, duration on site, departure time. Nothing to remember to log.
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    Issues with severity levels
    Urgent, monitor, or cosmetic. Homeowners see exactly how concerned they should be.
Inspection
Lakeview Retreat
75%
12 of 16
✓
Exterior walkaround
✓
All doors locked
Check under kitchen sink
+
Thermostat reading
Homeowner-friendly summary

Sarah was at your home for 42 minutes today and everything is in great shape. She walked the exterior, confirmed all doors and windows were secure, and ran through the interior checks. The thermostat is holding at 68°F, water meter is still, and both HVAC units are running normally. Alarm was armed on departure. You've got peace of mind on our end — we'll be back next week.

02 Communicate clearly

The right words. Every time.

You did the work. The words shouldn't be a chore. Claude AI writes homeowner-friendly summaries from your checklist and photos — you edit before sending. Every message sounds like the caring professional you are.

  • ✓
    AI visit summaries
    Generated from the checklist and issues. Warm, plain-English, never robotic.
  • ✓
    Editable before sending
    Review, refine, replace. Every word is yours before it leaves.
  • ✓
    Beautiful homeowner portal
    Every property has a branded page — status, history, photos. No login required.
  • ✓
    Deliver by email, text, or link
    One tap opens your Messages or Mail app with the report pre-filled. Print to PDF if they prefer.
03 Resolve automatically

Problems solve themselves.

Peace of mind means the homeowner doesn't have to think. When something needs doing, the system routes it. When something needs approving, the request lands where it belongs. Nothing falls through.

  • ✓
    Concierge services
    Offer more than inspections. Pool opening, mail hold, storm prep, contractor supervision — set your prices, homeowners request in one tap.
  • ✓
    Real-time request dashboard
    Requests appear the moment they're made. Accept or decline with one click.
  • ✓
    Cross-device sync
    Start on the phone in the field. Finish on the laptop at home. Everything stays in sync automatically.
  • ✓
    Vendor coordination Coming soon
    Route issues directly to your preferred plumber, electrician, or handyman. Approvals happen by link.
Concierge Requests
2 pending
Pool opening
The Bluff · 3 min ago

"Anytime this week is fine."

$285
per service
Storm prep
Harbor House · 22 min ago
$125
per event

White-label ready

Your brand. From the first tap to the last.

Your name, your color, your voice, your glyph. Homeowners never see ours. Everything they receive is yours — every report, every portal, every message.

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While Away
✦
Sentry Home
▲
Coastal Keep
❖
Northern Watch

Ready when you are

See it in your business.

Home Watch OS is in early access. Set up your workspace in under 10 minutes.

Get early access See pricing