The platform

Everything your business
needs. Nothing it doesn't.

HomeWatchOS is built around one principle: peace of mind as a service. Every feature exists to prove care, communicate clearly, or resolve problems without the homeowner needing to think.

Proves care

Every visit is documented with photos, notes, AI-written summaries, and a homeowner-facing report. Not just what you did — proof that you cared.

Communicates clearly

Two-way messaging, automated notifications, beautifully formatted reports — every homeowner stays informed without you manually chasing them.

Resolves without thinking

Issues move from discovery to vendor dispatch to homeowner approval to resolution — with every step tracked. Homeowners approve repairs from a link. No login.

Core workflow

Visits & inspections

Every visit starts with a tap and ends with a report. The checklist adapts to the property. Photos attach to items. Issues log in real time. AI writes the summary for you.

  • Custom checklists per property. Set different inspection criteria for each home — pools, HVAC systems, seasonal items.
  • Photo documentation. Capture photos directly from the field. They attach to checklist items and appear in the homeowner report.
  • AI-written summaries. Claude generates a professional, homeowner-friendly summary of every completed visit. Edit before sending.
  • Team assignment. Assign visits to field technicians. They see their schedule in a focused view. Completions are stamped with their name.
Visit — Lakeview Retreat
Exterior walkthrough
HVAC filter checked
Water heater — no leaks
Pool equipment running
Garage door sensor — replace
Security system armed
AI Summary
"Your home is in excellent condition. All major systems are operating normally. We flagged one item requiring attention — the garage door sensor, which we'll coordinate with your vendor..."
Urgent
Water leak under sink
Repair scheduled · Mike Callahan
Monitor
Pool heater not working
Awaiting approval · $485 quoted
Homeowner approved repair
Victoria Park tapped Approve on her phone. Vendor notified automatically.
Send to vendor
Pre-filled email, SMS, or call with one tap
Issue resolution

Problems found.
Problems resolved.

From discovery to done — every issue has a lifecycle. Log it, triage it, quote it, get homeowner approval, dispatch a vendor, track to completion. Nothing falls through the cracks.

  • Full issue kanban board with stage tracking
  • Vendor directory with one-tap dispatch (email, SMS, call)
  • Homeowner approval via secure link — no login required
  • Cost tracking and issue timeline per repair
  • Urgent/monitor/cosmetic severity classifications
Scheduling

Your schedule,
automated.

Set a visit cadence for each property — weekly, biweekly, monthly, quarterly. The system schedules the next visit automatically when one is completed. Overdue alerts keep nothing forgotten.

  • Per-property cadence (weekly through quarterly)
  • Auto-schedule on visit completion
  • 14-day schedule timeline on your dashboard
  • Overdue and due-soon alerts
  • Homeowner auto-notified when next visit is scheduled
This Week
Lakeview Retreat
Mon · Sarah Klein · Biweekly
Today
Harbor Pines
Wed · Marcus Webb · Weekly
In 2 days
The Bluff
Overdue · 3 days past due
Schedule
Bayshore Villa
Sat · Auto-scheduled
Upcoming
Lakeview Retreat
John Stevens
Your HVAC filter has been replaced and all systems are running normally. Visit report is ready.
Thank you! We just arrived at the airport. So relieved to have you watching the house. 🙏
We'll be checking in again Thursday. Have a wonderful trip.
Reply... Templates
Communications

Every homeowner,
always informed.

A unified inbox for all your properties. Two-way threads. Auto-messages on every key event. Message templates. The homeowner never wonders — they always know.

  • Property-level message threads
  • Auto-messages on visit complete, issue found, repair approved
  • Message templates for common responses
  • Homeowner replies directly — no app download
  • Unread badges so nothing slips past you
Billing

Invoices that
look as good as your work.

Set service plans, configure onboarding fees, generate invoices in one click. Every invoice is a beautiful public page. One button to pay.

Service plans

Define your tiers — Basic Watch, Premium, Luxury. Apply one to each property. Prices flow into invoices automatically.

Onboarding fee

Set a one-time onboarding fee per property. It auto-appears as a line item on the first invoice, then clears when paid.

Stripe-ready invoices

Paste a Stripe link into any invoice and the homeowner sees a "Pay now" button. Track cash, check, Stripe, Venmo, and Zelle.

Homeowner portal

Their home, in
their hands.

Every homeowner gets a private portal — no app download, no login. Tap the link in any report email and they're in. Visit history, issue status, messages, invoices.

  • No login required — secure link access
  • Full visit history with photos and AI summaries
  • Issue status and repair approval — one tap
  • Message their home watch team directly
  • View and pay invoices with Stripe
  • Concierge request form for extra services
Lakeview Retreat
Your private portal
Property status: All Good
Last visit: 3 days ago · Next: Thursday
1 item needs your approval
Pool heater repair · $485 quoted
Invoice due
$249 · June service · Pay with Stripe →
Coming soon

Business Pulse

Your business health, at a glance. Visibility, leads, reviews, revenue, and growth — measured automatically. Log in, check the pulse, get back to your clients.

↑ 34%
Online visibility
More homeowners finding you
12
New inquiries this month
From search and directory
4.9 ★
Google rating
Reviews growing automatically
Get notified when it launches

Prove care.
Every single visit.

Set up your workspace in under 10 minutes. Run your first visit the same day.